jiliee Terms and Conditions — Know the Rules Before You Play

The jiliee platform is strictly intended for adult users only. You must be at least 18 years of age to register an account, make a deposit, place a bet, or participate in any promotional offer on the platform. By completing the registration process, you confirm that you are 18 years of age or older and that you are legally permitted to engage in online entertainment and sports betting activities under the laws applicable to your location within the Philippines. jiliee reserves the right to request proof of age at any time and to suspend or permanently close any account where the age requirement cannot be verified to our satisfaction. Any winnings generated by an account found to belong to an underage user will be forfeited in full. If you are aware of an underage individual using the platform, please contact our support team immediately so that appropriate action can be taken.

Each individual player is permitted to hold only one registered account on the jiliee platform. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and will result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any balances held within them. When registering, you are required to provide accurate, complete, and up-to-date personal information. You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password, and for all activity that takes place under your account. If you suspect that your account has been accessed without your authorisation, you must notify jiliee immediately. jiliee will not be held liable for any losses resulting from unauthorised account access where the member has failed to take reasonable steps to protect their login credentials. You may update your account details at any time by logging in and visiting your account settings.

All financial transactions on the jiliee platform are conducted exclusively in Philippine pesos (PHP). Deposits must be made using the payment methods listed on the Deposit page, and it is your responsibility to ensure that the payment method you use belongs to you and is registered in your name. jiliee does not accept deposits from third-party payment sources, and any deposit identified as originating from a third party may be reversed and the associated account suspended pending investigation. Withdrawal requests are processed in accordance with the payment method used for the original deposit, subject to any applicable verification requirements. jiliee reserves the right to carry out identity verification checks before processing any withdrawal, and you agree to cooperate fully with any such checks by providing the documentation requested. Processing times for withdrawals may vary depending on the payment method selected, and jiliee will make reasonable efforts to process all approved withdrawal requests promptly. Any fees charged by your payment provider in connection with deposits or withdrawals are your own responsibility and are not covered by jiliee.

jiliee offers a range of promotional offers to both new and existing members, including welcome bonuses, reload bonuses, and seasonal promotions tied to Philippine holidays and major sporting events. All promotional offers are subject to specific terms and conditions that are displayed alongside each offer on the Promotion page, and it is your responsibility to read and understand those terms before claiming any bonus. Bonus credits are credited to your account in Philippine pesos and are subject to wagering requirements that must be met before any associated winnings can be withdrawn. Attempting to abuse, exploit, or circumvent any promotional offer — including through the use of multiple accounts, coordinated betting strategies, or any other method designed to generate guaranteed profit from bonus credits — is strictly prohibited and will result in the cancellation of the bonus, the forfeiture of any associated winnings, and may result in the permanent closure of your account. jiliee reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Only one welcome bonus is available per player, per household, and per payment method.

All bets placed through the Sports section are subject to the specific rules applicable to the sport, event, and market selected at the time of placing the bet. It is your responsibility to familiarise yourself with the relevant betting rules before placing any wager. Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the member. jiliee reserves the right to void any bet that has been placed in error, that involves a technical fault, or that has been placed on an event where the outcome was already known at the time of betting. In the event of a dispute regarding the settlement of a bet, the decision of jiliee's trading team is final. Casino-style games are governed by the individual game rules displayed within each game, and the return-to-player (RTP) percentages applicable to each game are determined by the game provider. jiliee does not guarantee any specific outcome or return from any bet or game, and all entertainment on the platform involves an element of financial risk.

jiliee is committed to promoting responsible gaming and providing Filipino players with the tools and information they need to manage their entertainment habits safely. We strongly encourage all members to set personal deposit limits, session time limits, and loss limits to help keep their gaming activity within comfortable boundaries. Detailed guidance on the responsible gaming tools available to jiliee members can be found on the Responsible Gaming page. If you feel that your gaming activity is becoming problematic or that you are no longer in control of your spending, you have the right to request a temporary cooling-off period or a permanent self-exclusion from the platform at any time by contacting our support team. During any self-exclusion period, jiliee will take reasonable steps to prevent you from accessing your account and will not send you any promotional communications. Self-exclusion requests are processed as quickly as possible, but you remain responsible for any activity that takes place on your account before the exclusion is confirmed. jiliee will not be held liable for any losses incurred during the period between a self-exclusion request and its implementation, provided that request is processed within a reasonable timeframe.

The jiliee platform must be used solely for lawful personal entertainment purposes. The following activities are strictly prohibited and will result in immediate account suspension, forfeiture of balances, and may be reported to the relevant authorities: using the platform for any form of money laundering or financial fraud; using automated software, bots, scripts, or any other technology to interact with the platform in a manner not intended for human users; exploiting software bugs, errors, or vulnerabilities for financial gain; colluding with other players to manipulate the outcome of any bet or game; and providing false or misleading information during registration or any subsequent verification process. jiliee employs a range of fraud detection and security monitoring tools to identify prohibited activity, and any account found to be engaged in such activity will be dealt with in accordance with these terms and applicable Philippine law. If you become aware of any suspicious activity on the platform, you are encouraged to report it to our support team immediately.

jiliee provides the platform on an "as available" basis and does not guarantee that the platform will be free from interruptions, errors, or technical faults at all times. While we make every reasonable effort to ensure that the platform is accessible and functioning correctly, we cannot be held liable for any losses — financial or otherwise — that result from platform downtime, technical errors, delayed bet settlement, or any other service interruption beyond our reasonable control. jiliee's total liability to any member in connection with their use of the platform shall not exceed the total amount deposited by that member in the 30 days preceding the event giving rise to the claim. Nothing in these Terms and Conditions shall limit jiliee's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law. By using the platform, you acknowledge that online entertainment involves financial risk and that you are solely responsible for the decisions you make regarding your account activity.

jiliee collects and processes your personal information in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. Your personal information will never be sold to third parties and will only be shared with trusted service providers where necessary to operate the platform, process transactions, or comply with legal obligations. jiliee uses industry-standard security measures to protect your personal data from unauthorised access, loss, or disclosure. You have the right to request access to the personal data we hold about you, to request corrections to inaccurate data, and to request the deletion of your data in certain circumstances — please refer to the Privacy Policy for full details of how to exercise these rights.

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the jiliee platform that cannot be resolved through our internal complaints process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining terms, which shall continue in full force and effect. jiliee's failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. These Terms and Conditions, together with the Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and jiliee with respect to your use of the platform.